หางาน สมัครงาน ตำแหน่ง System Support Supervisor

M Cashback (Thailand) is a subsidiary of M Cashback Limited UK. M operates in partnership with leading product manufacturers, retailers, and telecommunications network providers. M provides our partners with the ability to offer their customers electronic top-up and free cash rewards for their mobile phones. M is recognized by Gartner (the world’s leading IT research and analysis provider) as a world’s-first product. M has already launched in Thailand and Indonesia with great success and is expanding rapidly to other countries in Asia-Pacific and Europe. M’s partners include Tesco Lotus, Big C, Carrefour, AIS, DTAC, True, Unilever, P&G, Nestle, Kao, and many other well-known manufacturers in Thailand. If you are a highly-motivated, entrepreneurial individual who is ready to take on the challenges of expanding our products in Thailand as part of a highly-experience international team, you are the person we are looking for. M offers a competitive salary package. Our office is located at the beginning of Silom road next to the Dusit Thani Hotel, conveniently accessible by both BTS and MRT.


อัตรา :	1
เงินเดือน :	-
สวัสดิการ :	-

คุณสมบัติผู้สมัคร :	Be a Thai national with good English communication skills (written and spoken) Bachelor's Degree in Computer Science or related fields Have at least 2-3 years experience working in the IT system support or IT Operations function; experience designing workflow process for IT support function will be a big plus. Have working knowledge of networking, Windows-based programming, Windows Server environment administration, Web programming, IT security, and database programming using MS SQL2005 (Stored Procedure, Job Package, DTS) Have working knowledge of networking, Windows-based programming, Windows Server environment administration, Web programming, IT security, and database programming using MS SQL2005 (Stored Procedure, Job Package, DTS) Knowledge on VBA programming using Microsoft Access, Word, and Excel and C using Visual Studio will be an advantage Be enthusiastic, service-oriented, and has good interpersonal skills Be able to work on flexible schedule an be on call for system support when needed
รายละเอียดงาน :	Manage the 2nd-level tech support team to ensure that the IT support functions are performed as per the agreed processes Provide 3rd-level IT support to M’s call center technical team; be the IT subject matter expert for customer service cases that cannot be solved by the 2nd-level support team Liaise with the M’s IT development team to identify fixes that need to be develop to prevent system problems Provide basic IT computing support to the users inside the Thailand office (e.g. network setup, troubleshooting basic computing problems, e-mail problems)

สถานที่ปฎิบัติงาน :	Level 3 Zuellig House, 1 Silom Road
จังหวัด :	กรุงเทพมหานคร

วิธีการสมัครงาน :	kanokwan.b@m-ontheweb.com
ติดต่อ :	kanokwan.b@m-ontheweb.com